From signup to a fully operational AI employee — here's exactly what happens, step by step.
Pick the plan that fits your business. Every plan starts with a 14-day free trial. You'll get immediate access to your dashboard and a confirmation email with next steps.
We schedule a quick call to learn everything about your business. This is the only thing we need from you. After this, we handle the rest.
What you offer, your service area, and how you price jobs.
Your business hours, how you handle after-hours, and emergency protocols.
How you want your operations platform to sound — friendly, professional, casual, bilingual, etc.
Your calendar, CRM, invoicing tools, and any other systems RunBy needs to connect with.
Our team configures your RunBy platform based on everything from the onboarding call. This includes setting up the voice persona, training it on your specific services and FAQ, connecting your calendar and tools, and building custom workflows for your business type.
We test everything internally before it ever touches a real customer call. Your operations platform will know your business as well as your best front-desk person.
We forward your business phone to RunBy (or give you a new dedicated number). From that moment, your operations platform is live — answering calls, booking appointments, sending confirmations, and handling customer inquiries 24/7.
You'll get your first daily briefing the next morning: a clean summary of what happened, what's scheduled, and what needs your attention.
RunBy learns from every interaction. It picks up on your customers' patterns, your most common questions, seasonal trends, and how your business operates. The longer it runs, the better it gets — no manual retraining needed.
You'll also get weekly performance reports showing calls handled, appointments booked, revenue captured, and follow-ups completed.
Once live, here's what RunBy takes off your plate — automatically, 24/7, without you lifting a finger.
Answers every call and message instantly. Asks the right questions, provides service info, and routes urgent issues to you.
Checks your real-time availability, books the job, sends the customer a confirmation text, and adds it to your calendar.
Day-before reminders, 30-minute heads-up texts, and automatic rescheduling if someone needs to move their appointment.
Post-service check-ins, review requests, rebooking prompts for repeat customers, and win-back campaigns for lapsed clients.
Polite, persistent payment reminders integrated with your invoicing system. Get paid faster without the awkward conversations.
Requests reviews from satisfied customers. Responds to Google and Yelp reviews. Alerts you immediately to negative feedback.
Every morning: yesterday's activity, today's schedule, outstanding items, and the few things that actually need your attention.
Nights, weekends, holidays — RunBy never sleeps. Emergencies get escalated. Everything else gets handled and logged for you.
| Traditional Hire | RunBy Operations Platform | |
|---|---|---|
| Annual cost | $40,000 — $55,000 | $3,588 — $7,188 |
| Availability | 40 hrs/week | 24/7/365 |
| Simultaneous calls | 1 at a time | Unlimited |
| Sick days & turnover | Yes — 60% annual turnover | Never |
| Training time | 2-4 weeks | 48 hours |
| Follow-ups & invoicing | Manual / inconsistent | Automatic |
| Performance reporting | None | Daily briefings + weekly reports |
No contracts. Cancel anytime. Most owners get 10+ hours back in their first week.
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