RunBy is the AI operations platform that automates your entire business 24/7, so owners can focus on the work that actually grows revenue.
RunBy started with a simple observation: the best tradespeople and service business owners in the country are spending half their time on work that doesn't require their expertise. Answering phones. Confirming appointments. Chasing invoices. Sending follow-ups. Managing schedules. Responding to reviews.
These are all critical tasks. But none of them require a licensed electrician, a skilled HVAC technician, or a med spa owner with 15 years of experience. They require reliable, tireless operations support — and that's exactly what most small businesses can't afford.
A full-time receptionist costs $40-55K per year and only works 40 hours a week. For a business doing $300K-$1M in revenue, that's a massive line item for someone who still can't answer the phone at 9 PM on a Tuesday when a homeowner's AC goes out.
RunBy is the alternative. An AI operations platform that handles calls, bookings, follow-ups, invoicing, reviews, and daily operations — 24/7, trained on your specific business, for a fraction of what you'd pay one employee.
We're not a chatbot. We're not a call answering service. We're a complete operational automation layer for your business that gets smarter every week.
Every hour you spend on admin is an hour you're not doing $150/hour work. We exist to give you that time back — permanently.
We don't measure success in "calls answered." We measure it in revenue captured, invoices collected, and appointments booked.
No dashboards to learn. No software to configure. We handle the setup, the training, and the optimization. You just run your business.
RunBy learns from every interaction with your customers. The longer it runs, the better it handles your specific business patterns.
Your customers talk to AI that sounds natural and knows your business. They get fast, friendly service — and most never realize it's not a person.
Enterprise has had AI for years. We're bringing that same power to the businesses that actually run America — the 1-50 employee service companies.
RunBy isn't generic. The AI operations platform learns your workflows, language, and customer expectations for each specific industry.