Burst pipes don't wait. RunBy answers emergency calls 24/7, triages urgency, books jobs into your calendar, and gets your plumbers moving. Replaces a $3,500/mo receptionist stack.
| Feature | Traditional Service | RunBy |
|---|---|---|
| Takes Call Messages | Yes | Yes, Plus Answers Questions |
| Triages Emergencies | No | Yes, Assesses Pipe Type & Urgency |
| Books Appointments | No | Yes, in Real-Time |
| Calendar Integration | No | Yes, Checks Availability |
| Text Follow-Up | No | Yes, Automatic |
| 24/7 Availability | Yes (but limited quality) | Yes, Full AI Power |
| Cost | $800-$2000+/month | $299/month |
AI asks about pipe location, water pressure, and damage scope. Routes critical calls to on-call plumbers in seconds. Burst pipes don't wait.
Customers describe what they need. AI books jobs directly into your schedule with zero double-bookings. Dispatch gets live updates.
Every booked job sends a text with appointment time, service area, and technician info. Reduces no-shows, improves customer confidence.
Every call is transcribed. See what customers ask about. Use that data to fix your website, improve estimating, and plan inventory.
Call comes in 24/7. RunBy answers in 3 seconds. Customer never reaches voicemail, even at 2am on Sunday.
AI asks about pipe type, service area, and urgency. For emergencies, flags critical calls. For routine work, books the appointment in your calendar.
Customer gets instant text with appointment details. Your dispatch is updated. Technician gets routed. No missed calls, no manual follow-up.
Book every burst pipe. Triage every emergency. Get paid for work you would have missed.
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