Customer stories

What HVAC, plumbing, and home-service owners say about RunBy

Real owners. Real numbers. Real businesses where the AI now answers every call. Recorded over the last 90 days — no actors, no scripts.

500+
Calls handled daily
$4,200
Average monthly revenue recovered
4.9/5
Owner satisfaction
48 hr
Average time to live
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"Recovered about $5,000 a month in calls I was missing after hours. RunBy paid for itself in the first week."
$5,000+/mo recovered · 14 days to break-even
Pre-RunBy, I answered the phone in my truck while running calls. Now my AI handles everything from emergency triage to invoice follow-up. I've gotten my evenings back.
JM
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[HVAC Company name] · Phoenix, AZ
HVAC
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"Replaced my $48K-a-year office manager. The AI handles bookings better than she did, and it works 24/7."
$48,000/yr labor cost replaced · $44,400/yr net savings
I was paying a full-time office manager who was great but expensive. RunBy does what she did, plus it picks up at midnight when I'd otherwise lose calls. Decision was easier than I expected.
RB
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[Plumbing Co.] · Houston, TX
Plumbing
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"Storm season hit and I caught every call. Last year I dropped half. This year RunBy booked 200+ inspections in three days."
200+ inspections booked in 72 hours · $400K+ pipeline captured
Roofing is brutal during storm season. The phone rings nonstop. Last year I literally couldn't keep up and lost half the leads. This year the AI answered every single call, qualified them, and booked them straight into our software.
DT
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[Roofing Co.] · Atlanta, GA
Roofing
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"I was answering calls at 10 PM. Now I see a morning briefing of everything that happened overnight."
12 hours/week saved · $156K equivalent owner time
The morning briefing is the killer feature. Six AM, coffee, email open, I see every call, every booking, every emergency from the last 24 hours. Then I go run my day instead of putting out fires.
MS
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[Electrical Co.] · Tampa, FL
Electrical
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"Live in 48 hours. No tech help needed. It just answered the phone with my services and pricing on day one."
48-hour activation · zero IT involvement
I was nervous about setup because I'm not tech-savvy. Jon walked me through 5 questions on a phone call and the AI was answering my line two days later. Knew my services, knew my pricing, knew my emergency rules. Surreal.
CW
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[General Contracting] · Las Vegas, NV
General Contractor

Test it before you buy

Call our AI demo line right now. Pretend you're a customer with an HVAC emergency, a plumbing question, or a quote request. Decide what your phones would sound like with RunBy.

Hear it live — (786) 733-2209 Start 14-day free pilot